Privacy Policy
Last updated: July 24, 2026
This Privacy Policy explains how Shenzhen Benchuang Precision Electronics Co., Ltd. ("Benchuang," "we," "us," or "our") collects, uses, stores and shares information when you visit benchuangpcba.com, submit an inquiry, request a quotation or otherwise communicate with us.
1. Information We Collect
Information you provide may include your name, company name, job title, business email address, telephone or WhatsApp number, country or region, inquiry details and other information you choose to send. When requesting a quotation, you may also provide project files and business information such as Gerber files, BOMs, drawings, quantities, technical requirements and delivery needs.
When you use the website, our systems and service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, date and time of access, cookie identifiers and security logs.
2. How We Use Information
- Respond to inquiries and prepare PCB or PCBA quotations.
- Review project requirements and communicate about manufacturability, sourcing, production, inspection, testing, delivery and after-sales support.
- Operate, maintain, secure and improve the website and our communications.
- Prevent spam, fraud, misuse, unauthorized access and other security incidents.
- Maintain business records and comply with applicable legal, tax, accounting and regulatory obligations.
- Send business communications you request or consent to receive. You may opt out of promotional messages at any time.
Where applicable law requires a legal basis, we process personal data based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations or our legitimate interests in operating a secure B2B website and responding to customer requests.
3. Cookies and Similar Technologies
We may use essential cookies for website operation and security, as well as analytics or preference technologies that help us understand website performance and improve the user experience. You can control cookies through your browser settings. Blocking some cookies may affect website functionality.
4. How We Share Information
We do not sell or rent personal information for money. We may share information with service providers that support website hosting, security, inquiry forms, email, analytics, translation, file handling and other business operations. These providers may process information only for the services they provide to us and subject to applicable contractual or legal requirements.
We may also disclose information to professional advisers, auditors, insurers, logistics or production partners when necessary for an authorized project; to authorities when required by law; to protect rights, safety and security; or in connection with a merger, acquisition, financing or transfer of business assets.
5. International Data Transfers
Benchuang is based in Shenzhen, China. Information submitted through the website may be processed in China or in other countries where our service providers operate. Where required, we use appropriate contractual or other safeguards for international transfers of personal data.
6. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing quotations or orders, maintaining business and security records, resolving disputes and meeting legal obligations. Retention periods vary according to the type of information and the reason it was collected. When information is no longer required, we delete, anonymize or securely restrict it as appropriate.
7. Data Security
We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending unnecessary personal data or unprotected confidential files through open communication channels.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of or objection to the processing of your personal data, as well as data portability or withdrawal of consent. You may also have the right to complain to a competent data protection authority. These rights may be subject to legal exceptions, identity verification and record-retention requirements.
9. Third-Party Links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data handling.
10. Children's Privacy
This website is intended for business users and is not directed to children. We do not knowingly collect personal data from children through the website.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices or legal requirements. The revised version will be posted on this page with an updated date.
12. Contact Us
For privacy questions or requests, contact Shenzhen Benchuang Precision Electronics Co., Ltd. at william@bcpcbsz.com or write to Unit 1, Building 4, Comprehensive Building, Zhaofuda Industrial Zone, Yanluo Street, Bao'an District, Shenzhen City, Guangdong Province, China.